Principal Voice UX Designer at Oracle in Boise, Idaho, United States Job Description Job Description Lead voice and dialog UX design for a healthcare digital assistant - enabling rich multi-modal conversational experiences that allow for seamless transition across voice, text, and touch interfaces. Responsible for conceptualizing, designing and prototyping new interaction paradigms for AI/ML powered digital assistants. Responsibilities Our Team Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & AI. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. Your Opportunity Digital Assistants are disrupting the very foundation of user experiences and forever changing the way people interact with technology. The Oracle Digital Assistant (ODA) team, the conversational AI arm of Oracle Health & AI, is building the world's largest SaaS Digital Assistant platform to enable customers to build conversational experiences for every conceivable need. Everything from banking services to interactive digital storefronts to patient tracking tools and medical assistants for doctors at the forefront of the pandemic response. Our diverse team of creators and inventors are building the future of conversational interfaces, making real improvements in the lives of real people across the world. We act with the speed and attitude of a start-up, but with the scale and customer-focus of the world's leading enterprise software company. We have a big charter and lot of creative freedom to get it done. Come join us and grow your career in this exciting arena. As a Principal Voice UX Designer, you will collaborate with software engineers to deliver innovative, exciting and impacting conversational multi modal experiences by way of Assistants through mobile applications and other channels. You will own and lead voice and dialog UX, working with our product team and customers to ground the strategy and vision in best practices and the evolving state of the art of our technology stack. You will partner closely with our engineering, research, field & marketing to build a product that customers need and love. A successful candidate will bring a passion for innovative products, strong collaboration skills and the ability to work closely with both customers and internal teams. Most importantly - we believe in a people-first approach - we want to build the best solutions for our customers while having fun doing it Our team consists of people from a wide variety of backgrounds, different professional and life experiences, who support each other to build things the right way and enjoy our vacation time. Your Responsibilities As part of the Oracle Digital Assistant Platform team, you will be responsible for developing innovative digital assistant experiences for our customers. Responsibilities include the following: + Voice and dialog user experience design and development for a variety of platforms, including embedded within mobile applications + Work with product managers, application UX, front end developers and backend AI/ML platform for design and implementation of full product lifecycle + Independently design and prototype new experiences using platform tools and capabilities with some scripting and coding + Collaborate with PM team to drive roadmap of net new platform capabilities to support assistant experience + Operate in a startup-like environment constantly iterating through ideation, prototyping and productization phases Your Qualifications + 5+ years of relevant professional experience in user experience design + 2+ years of experience with conversational design and implementation, preferably within voice-based applications + Good understanding of best practices for voice applications and tradeoffs with multimodal display and interaction patterns + Ability to script and build simple prototype-scale experiences using platform tools and writing code in a language such as Javascript Preferred Qualifications : + Bachelor's or higher degree in Human-Computer Interaction, User Experience, Computer Science, Engineering or a related field + Experience working on Android/iOS Apps (ideally available in the App Store) + Strong customer focus, experience working with enterprise customers and developers + Background and experience in healthcare applications (consumer or provider-facing) + Proven track record of successfully delivering enterprise-level systems + Excellent written and oral communication skills Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range: from $97,400 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance About Us An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insur To view full details and how to apply, please login or create a Job Seeker account
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Principal Voice UX Designer