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General Purpose:

The Community Association Manager is responsible for the overall homeowner experience and daily life within the community. The Community Association Manager maintains and reviews the governing documents and develops relationships with community owners.

Essential Duties:

1. Coordinates and oversees vendors to maintain neighborhood and common area landscaping as well as neighborhood and common area snow removal.
2. Manages Community Security and Greeter’s Cottage, including overall property access for members, guests, and construction.
3. Oversees code enforcement for members and construction through routine inspections and reminder letters.
4. Manages the process of repair and maintenance of roads, street signage and lighting, trail system, and storm water retention areas.
5. Prepares and assists with Community and Neighborhood budgets.
6. Oversees reserve study for Community Association assets.
7. Secures and prepares bid specifications.
8. Coordinates Association and Neighborhood communications.
9. Assists with the collection of dues, assessments, and other charges, also sending reminder letters as needed.
10. Works with the Community Association Board, coordinates and attends Board meetings, tracks board minutes and resolutions.
11. Tracks and maintains financial, compliance, and corporate records, recorded membership and disclosure statements as well as governing documents.
12. Maintains Board training and planned Community statute compliance.
13. Maintains certifications and education that pertain to the role and responsibilities.
14. Works with leadership to manage insurance coverage.
15. Performs other duties as required.

Education/Experience:

Minimum of two years’ experience working within a community, preferably large-scale, or closely-related experience.

Preferred:

Holds (or is pursuing) the CMCA (Certified Managers Community Associations) or higher certification.

Experience in luxury hospitality.