GENERAL JOB DESCRIPTIONResponsible for leading a team of Associate’s who receive, assemble, and/or ship meals. Manage workflow and assign Associates to appropriate work areas. Exercise appropriate judgment and discretion; give work assignments to team members. In conjunction with your supervisor and his/her absence, you may create and modify team members’ work schedules when appropriate. Actively works to resolve problems with team members, scheduling, or conflicts raised to you. Gives positive feedback to help build employee confidence and constructive criticism to develop their skills. When necessary, you will coach team members and may be asked to participate in issuing discipline. Upholds all GMP, safety, and rotation expectations.MAJOR DUTIES AND RESPONSIBILITIESAssign Associates to appropriate work areas, lines, and/or equipment based on production and shift requirements. Monitors the use of temp staffing to meet production needs in the absence of supervisors. Monitor shift operations and productivity.In conjunction with the supervisor and their absence, you will create and modify team members' work schedules as is appropriate. You will actively work to resolve problems with team members raised to you. Gives positive feedback to help build their confidence and provide constructive criticism to develop their skills. When necessary you will coach and discipline team members.Train and act as a resource to Associates on techniques, equipment, and processes.Receive, ship, and/or assemble food products or meals to specifications meeting health and safety standards. Ensure that health and safety standards are being met.Enforces Good Manufacturing Practices (GMP’s), use of Personal Protective Equipment (PPE’s), and quality and proper documentation of processes. Enforces the clean-as-you-go policy and practices.Depending upon the role requirements this position could require employees to utilize their personal cell-phone device for communication.In coordination with the supervisor accounts for the productivity of employees, identifies issues with product, Food Safety, Quality, or equipment, and escalates matters to other departments or to higher levels when needed.Actively works to resolve problems with team members. Monitor shift operations/production. Oversee shift operational performance for assigned work area.Responsible for accounting for accurate inventory levels, labor costs, production reports, and effectively analyzing situations.QUALIFICATIONS FOR THE JOBSkills and RequirementsKnowledge and experience in manufacturing processes, procedures, and equipment.Ability to be certified and trained at an intermediate level in OSHA, HACCP, and Food HygieneMust demonstrate the ability to lead the work of other employees, assign duties and manage workflow/ production for a shift or in the absence of the SupervisorAbility to operate a variety of production equipmentAbility to work routine and monotonous processesMust have a good understanding of English, bilingual (Spanish) speaking skills a plusAbility to work in a cold/ damp environment and stand for extended periodsExperience / EducationGeneral high school degree/GED or equivalent preferredMust be 18 or older to apply as required for machinery and/or equipment utilizationA minimum of 6 months experience working in food manufacturing environment applying common processes, procedures, and equipment. Demonstrated exp leading the work of others.Experience applying and enforcing routine Good Manufacturing Practices (GMPs) in a chilled food environment is essential.KEY COMPETENCIESLearning Agility
- the willingness and ability to learn from experience, and subsequently apply that learning to perform successfully under new or first-time conditions.Drive for Results
- Can be counted on to deliver on what is required to advance the company; takes ownership of work from start to 100% finished work, brings others along with focused intensityFunctional Skills
- Possesses top-level relevant, usable, experience and knowledge with the ability to establish themself as the best performer in the industry, at their role and levelCourage
- Prioritizes actions and decisions that move the company forward without hesitation around moments of uncomfortableness; laser-focused on the tasks at hand that makes any conflict that could get in the way of that an afterthoughtThoughtful
- In-charge of the room, establishes clear directions in all forms of communication, inclusive, motivates, and in service to othersBusiness Athlete
- Understands and can execute on and expand FreshRealm's competitive edge strategies, knowledgeable about current and future industry dynamics, knows the competition, winnerPHYSICAL REQUIREMENTS/WORK ENVIRONMENT/WORK CONDITIONSWork Environment
: While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is frequently exposed to a variety of varying weather conditions, trash, waste, chemicals, and other materials. The noise level in the work environment and facility can be loud. The employee must be able to adapt to working in an environment that is chilled and where surfaces may be slippery.Physical Requirements
:Sitting, standing, walking, bending, lifting up to 40lbs; pull/push up to 60 lbs, grasp small products, and identify very small variations in the product. Sight is required for observing work and production. May spend several hours using a computer to create reports, analyze data and respond to inquiries and issues. May be exposed to active machinery and moving equipment, food particles, and trash. May be required to use a forklift or other machinery.
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Fullfilment Team Lead