Senior Manager, Marketing Communication
Charter Communications - Stamford, Connecticut, United States, 06925![Charter Communications](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Charter Communications
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Overview
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Leads Marketing Communication Projects in planning and implementation of marketing campaigns, product, programming, and related communications strategies to support Direct to Consumer apps, upsell, retention, and engagement. Responsible for guidance and direction to teams and departments for programs requiring execution.
MAJOR DUTIES AND RESPONSIBILITIESBuild, implement, and maintain marketing plans that align with organizational and departmental objectives tied to customer engagement, retention, and revenue.Recommend new solutions that will support demand generation, retention, and revenue goals.Provide oversight of various launch strategies tied to new offers, products, and services and related communications.Utilize all marketing channels as they're made available, including digital, direct marketing, media.Responsible for execution of communications tactics and vehicles, ensuring they launch on time, accurately, and represent Spectrum's brand.Provide internal communications of projects to support needs at all levels of the organization.Actively and consistently support all efforts to simplify and enhance the customer experience.Responsible for proofing of department material and tactics to ensure compliance & support of company / brand strategy for messaging.Develop recaps and reports for all campaigns, providing analysis on campaign success.Present to supervisor, leadership, and Marketing organization as needed, including marketing plans, plan status, and plan recaps.Manage internal and external partner relationships.Approve projects, PO's, and invoices as appropriate.Perform other duties as requested by supervisor.
REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of marketing strategies and proceduresKnowledge of Direct to Consumer apps, upsell, retention, and engagement marketing channelsAbility to prioritize and organize effectivelyAbility to supervise and motivate othersAbility to use personal computer and software applications (i.e. word processing, spreadsheet)Ability to create plans, timelines, expense forecasts & process flowchartsRequired EducationBachelor's degree in marketing or related field or equivalent experienceRequired Related Work Experience and Number of YearsMarketing experience - 7Management experience - 5PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of cable television products and servicesPreferred Related Work Experience and Number of YearsCATV experience - 3WORKING CONDITIONSOffice environmentTravel as required
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