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SERVPRO of East York/Western Lancaster County is adding a Marketing Associate to our team! As the Marketing Associate, you would be responsible to perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Maintain Franchise web and social sites. Conduct Center of Influence (COI), facility and key account research. Set-up, manage, and participate in Franchise marketing and community involvements events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters. Benefits SERVPRO of East York/Western Lancaster County offers: ­ Competitive compensation ­ Superior benefits ­ Career progression ­ Professional development And more! Key Responsibilities 1.) Route Administration & Validation Support Daily Route Preparation Route Database Management ERP Database Management ERP File Completion Assistance Routes Materials Preparations RFP & Vendor Approval Support Supplies and Office Materials 2.) Marketing Administration Referral Source Follow-up Maintain Franchise Web & Social Sites Priority Response & Weather Monitoring COI & Facility Research Key Accounts Target Lists & Research Association Membership Administration 3.) Brand & Marketing Advertising Placement & Tracking Sales Collateral & Marketing Materials Franchise Brand Perception Newsletter & e-Blast Coordination & Execution PR Program Coordination & Execution 4.) Events Coordination Continuing Education Events Marketing & Entertainment Events Community Events Association Events Networking Events 5.) Documentation & Reporting Team Scoreboard Quality Control Data Key Measurements, Activity, & Results Expenses & Budgets Marketing & Sales Plans GPS/Routes Monitoring Necessary Experience and Skill Set · Experience with sales and marketing support · Superb customer service, administrative, and verbal and written communication skills · Working knowledge of current business software technologies is required · Experience in the commercial cleaning and restoration or insurance industry is desired · Two to three years’ customer service, coordinator or support position experience preferred Formal Education/Training · Associate/bachelor’s degree preferred Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.