Director, Digital Marketing
Kitsap Credit Union - Bremerton, Washington, United States, 98312![Kitsap Credit Union](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Kitsap Credit Union
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Overview
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.155 Washington AveBremerton, WA 98337, USA
Kitsap Credit Union
is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington.
We have a passion for making a positive difference.
As a $2 + billion-asset credit union, we are deeply committed to our members’ financial wellbeing and the prosperity and quality of life in the communities we serve. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities.At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.About the role:The Director of Digital Marketing is responsible for owning, evolving, and optimizing the digital website experience and the digital acquisition channels for Kitsap Credit Union. This position is for a leadership role that can communicate into all levels of the organization and is a skilled people leader and team builder.What you will do:Own and run the Credit Union’s website and partner with the online banking team. Own end-to-end design, functionality, and outcomes for published goals.Execute digital marketing strategies in collaboration with internal and external resources and channels to assist the organization in traffic driving and enhancing brand awareness and achieving short and long-term results. Knowledge of digital ad buying, KPIs, best practices, and performance reporting is required.Conceptualize, research, and recommend data-driven digital marketing strategies in collaboration with a cross-functional team to ensure a marketing plan is created and updated annually. Ensure strategies are designed to achieve measurable results that are in alignment with the organization’s annual management plan, annual budget, and long-range strategic plan goals.Administer digital marketing solutions software for marketing automation, sales leads, and omni-channel personalization. Ensure effective integration into existing technology. Knowledge of CRM principles and Salesforce tool suite is a plus.Negotiate and administer vendor, outsourcer, and consultant contracts and services related to digital marketing solutions in alignment with internal vendor due diligence and vendor management program.Ensure effective processes are in place and consistently utilized to comply with all digital marketing/advertising, privacy, and other applicable policies, related laws, regulations, and guidelines.Develop the digital marketing budget for the Vice President of Marketing. Effectively manage budgets and resources.Work with internal teams and external sources to develop high quality content for a range of online/mobile platforms. Optimize content that is consistent with the brand standards, messaging, tone, and personality of the Credit Union.Develop and manage effective search engine marketing and search engine optimization programs that foster leads and sales conversions.Continually evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate and feasible.Create, implement, and adjust monthly and yearly calendars with VP and team. Continually review and adjust to achieve monthly targets and budget.Manage and develop digital marketing team. Set goals for performance and deadlines that comply with the Credit Union’s plans and vision.What you will bring:REQUIRED SKILLS AND ABILITIESUnderstanding of UI information, website and mobile architecture, and digital design principles, including HTML.Exceptional understanding of data architecture and hands-on experience with data management and marketing automation tools.Ability to gather, integrate, and use data and behavioral analytics to develop and implement digital marketing strategies that meet or exceed expectations.Strong experience developing and managing SEO, SEM, and all digital advertising channels. This role may also manage some non-digital channels as well.In-depth knowledge of applicable data privacy practices and laws.In-depth knowledge of different digital marketing channels.In-depth knowledge of web design procedures.Excellent verbal and written communication skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Critical thinker and problem-solving skills.Strong supervisory and leadership skills.Understand, model, and represent KCU’s core values.Required Qualifications and EducationBachelors’ degree in data science, information technology and/or marketing/communications, or equivalentMinimum of 5 years’ experience developing and implementing digital marketing strategiesMinimum of 4 years’ experience managing teamsPreferred Qualifications and EducationPrevious financial industry experienceExtensive experience working with cross-functional teamsOur Values:Integrity:
We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.Responsibility:
We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.Collaboration:
We believe in the power of a diverse group of people working together to achieve a united outcome.Authenticity:
We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in everyday.Quick Facts:Seniority level: ManagerReports to: Chief Revenue OfficerSalary Range: $93,594.98 to $140,392.47 depending on experienceBonus target: 12% of base pay (potential incentive)Working hours: Monday - Friday 8AM - 5PMGrade: 13BCJob Functions: Management, Business, Marketing, Analyzing, Digital, Strategizing, LeadershipWhat We Offer:Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family’s lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:Free onsite parkingAnnual time off and sick time accrued11 Paid holidays1 Personal dayMedical, Dental, Vision, Short- and Long-term Disability, Life and AD&D InsuranceEmployee Assistance ProgramChoose from a PPO medical plan or a High Deductible with a Health Savings Account3% KCU funded Safe Harbor Contribution to your 401KKCU will match up to 2% of your 401K contributionsAll 401K contributions are 100% vestedPotential annual incentive in all roles within Kitsap Credit Union8 hours of paid volunteer time offDiscounts on KCU's products and servicesPaid Care.com membershipEmployment:Employment is contingent upon satisfactory credit, background, and reference checks.Kitsap Credit Union provides equal employment opportunity (EEO) to all persons regardless of sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status.
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