AD, NPS Analytics & Effectiveness
Novartis Group Companies - East Hanover, New Jersey, us, 07936![Novartis Group Companies](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Novartis Group Companies
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Overview
Up to 27 potential launches expected in the next 5 years at Novartis. The Patient & Specialty Ser-vices team is at the forefront of transforming how the industry helps patients get access to treatment. Do you want to be part of a team that puts patients first with a strong focus on reimagining patient-centric initiatives? We'd love to hear from you.One of the most important functions in today's pharmaceutical industry is patient services. As ease of accessing HCP prescribed medications has become more difficult, the ability of Pharma to build, design, implement, and run dynamic end-to-end patient support offerings has become absolutely critical to a patient's success.
The Associate Director, NPS Analytics will lead a team of analysts directly supporting the NPS disease area teams.
This individual will work closely with our NPS leaders and will be responsible for supporting the day to day operations with analytics solutions to enable oversight and management of NPS pro-grams. To do this successfully, this individual will develop the analytics vision and roadmap and help build an insights obsessed team that integrates actionable data to inform a cross-functional team and improve patient support. This individual and their team members will be members of NPS Core Program Teams (CPTs), and will partner closely with various cross-functional teams including Patient Support Center, Product, Innovation, Launch Excellence, finance, and market access.
This position will be located in East Hanover, NJ and will not have the ability to be located remotely. This position will require travel as defined by the business.
Please note that this role would not provide relocation and only local candidates will be considered.
Job DescriptionMajor Accountabilities*Strong understanding of patient access and reimbursement operations, including patient onboarding, co-pay, adherence and reimbursement services*Oversee the implementation of analytics for NPS disease-area CPTs that delivers reporting and analytics solutions for all stakeholders*Deliver operational metrics, KPIs and power stats in partnership with the NPS Disease-Area teams, and oversee the development of operations dashboards that provides visibility into performance*Support decision making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions*Support operational effectiveness by creating root-cause analysis into programs and summarizing recommendations for NPS and Disease-Area leadership*Manage data vendor teams and analytics staff for timely delivery of reporting and analytics
Education:Bachelor degree requiredAdvanced degree (MS or MBA) preferredMinimum 3-5 years doing analytics in pharmaExperience in leading and delivery advanced analytics, reporting, and data management functions, with specific emphasis on specialty pharmacy data sets and patients services preferredExperience in Brand Marketing and/or other Business areas a plus (e.g., Managed Markets, Sales, Sales Ops)Strong expertise in communication and information/data managementCross-functional experience preferred (e.g., managed markets, pricing, medical, analytics, sales, marketing)Learning agility: ability to pick up new trends and learn quicklyDemonstrated partnering and influencing skills, stakeholder management, project management, people managementSolid understanding of specialty pharma and hospital data sources as well as analytics and data bases in the pharma industry.
Why consider Novartis?
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: about/strategy/people-and-culture
You'll Receive:
You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. careers/benefits-rewards
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Novartis Compensation and Benefit Summary:
The pay range for this position at commencement of employment is expected to be between $144,000.00 and $216,000.00/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.
Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: network
EEO Statement:The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to
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and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
careers/careers-research/notice-all-applicants-us-job-openings
Salary Range$144,000.00 - $216,000.00
Skills DesiredCross-Functional Work, Customer Engagement, Customer Experience (CX), Customer Insights, Data Analytics, Data Strategies, Digital Marketing, Marketing Strategies, Media Campaigns, Product Marketing, Project Management, Speed and Agility Training, Stakeholder Engagement, Stakeholder Management