UIX UX Designer - W2
Etekit - Cincinnati, Ohio, United States, 45208![Etekit](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We are looking for a seasoned, service-minded designer to help us envision what a simple, trusted, and connected experience looks like for our customers across spaces & products in health & wellness. As a designer, you will partner closely with product managers and other designers. You will represent & advocate for customers & associates by providing experience design strategy in a defined space and staying involved in the end-to-end process of execution.Qualifications (Non-Negotiables)Hands-on service design experience in a multi-product ecosystem is a MUST.Have work samples for journey mapping & service blueprinting – real work experienceCan-do attitude/Growth mindset: up for challengesKey ResponsibilitiesImproving digital healthcare experience for customers & associatesCreating Omni-Channel Customer JourneysPresenting & storytelling to get cross-functional engagement & buy-inPrioritizing problems and opportunities with stakeholders to make things happenDesigning, presenting, and delivering the service blueprintDiscovering, visualizing, and communicating existing services via research, prototype, journey map, and service blueprint
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