Human Services Specialist III - Eligibility - Countywide Promotional OpportunityPrint (overnmentjobs.com/careers/mynevadacounty/jobs/newprint/4224314)ApplyHuman Services Specialist III - Eligibility - Countywide Promotional OpportunitySalary$64,394.88 - $78,612.96 AnnuallyLocationNevada City, CAJob TypeFull TimeJob Number2023-0033DepartmentSocial ServicesOpening Date08/15/2024Closing Date8/22/2024 5:00 PM Pacific+ Description+ Benefits+ QuestionsDefinition and Class CharacteristicsTHIS POSITION IS ONLY OPEN TO CURRENT, REGULAR COUNTY OF NEVADA EMPLOYEES WHO HAVE COMPLETED TWELVE MONTHS OF SATISFACTORY, PROBATIONARY SERVICE.Do you have a desire to better the lives of local families in Nevada County? Are you seeking better work-life balance? We offer flexible schedules and hybrid teleworking! Join the Eligibility & Employment Division at Nevada County's Health and Human Services Agency !Looking to make a positive difference in people's lives? Consider working as a Human Services Specialist III at the Health and Human Services Agency in Nevada County. This is a lead-level position in which individuals perform complex work and specialized assignments pertaining to a broad range of Social Services. Human Services Specialist IIIs may be responsible to perform help-desk functions, specialized casework functions, provide lead direction, and/or training, while continuing to perform interactive interviewing and fact gathering. Other vital duties include:+ Specialized and/or complex caseloads, processes and functions.+ Performing interactive interviews to elicit information and identify eligibility for differing public assistance programs and services based on division (Eligibility, Adult Services, In-Home Supportive Services, Veterans Services).+ Explain laws, regulations, rules, and policies to customers and apprises them of their rights, complaint resolution process, and responsibilities.+ Ensures accuracy and completion of applicable applications, declaration forms, agreements, and legal documents.+ Uses a variety of methods, systems, and procedures for locating information and resolves discrepancies by securing documentation, assets, income, liabilities, medical records, and confirmation from other agencies.+ Serves as a first responder to calls for assistance from departmental staff who are faced with challenging or in-crisis applicants.+ Confers with workers regarding discrepancies in the systems.A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community! This position is crafted for individuals who have graduated from high school and have an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of work experience comparable to Human Services Specialist II is required.Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time effectively.This position is full-time and fully-benefited. The County of Nevada offers an extensive benefit package including, but not limited to CalPERS retirement, Medical, Dental, Vision, and Life Insurance, and an FSA. We also offer flexible schedules to our staff!Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides important programming to keep us safe and healthy.We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.To learn more about this job and the minimum qualifications, clickhere (overnmentjobs.com/careers/mynevadacounty/classspecs/1166287?keywords=human%20services%20specialist&pagetype=classSpecifications) .Benefits GuideThe Benefits Guide (evadacountyca.gov/DocumentCenter/View/50968/Nevada-County-2024-Open-Enrollment-Benefits-Guide) is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) (ov/475/Memoranda-of-Understanding-MOUs) for additional benefit information for each employee group.Health InsuranceThe County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs.2024 Health Insurance Plans+ Anthem Select HMO+ Anthem Traditional HMO+ Blue Shield CalPERS Access+ HMO+ Blue Shield Trio HMO+ Kaiser HMO+ PERS Gold PPO (County sponsored plan)+ PERS Platinum PPO+ PORAC (Available to PORAC members only)Flexible Spending AccountsThe County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA.Life InsuranceVoya is the County's life insurance provider. We offer the following products through Voya:+ Basic Accidental Death and Dismemberment+ Basic Term Life+ Optional Accidental Death and Dismemberment plans+ Optional Dependent Term Life+ Optional Term LifeDental & Vision InsuranceNevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider.RetirementThe County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions.CalPERS Miscellaneous Tiers:Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62CalPERS Safety tiers:Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50.Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55.Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57.We encourage you to visit the CalPERS home page,www.calpers.ca.gov, to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you.NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERAny information on this page or documents and links are subject to change without notice.Nevada County Human Resources Department950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2Human.resources@nevadacountyca.govwww.nevadacountyca.gov01Which of the following best describes your level of education? Please attach proof of your college-level education to your application (unofficial transcripts are acceptable). Failure to attach proof may result in disqualification.+ Did not graduate+ High School or GED+ Some college: 0-59 units+ Some college: 60-89 units+ Some college: 90-119 units+ Associates Degree+ Bachelor's Degree+ Master's Degree02How many years of work experience do you have comparable to a Human Services Specialist II? Please refer to the job description here: overnmentjobs.com/careers/mynevadacounty/classspecs/1166287?keywords=human%20services%20specialist&pagetype=classSpecifications+ None+ Less than 1 year+ Between 1 and 2 years+ Two or more years03How many years of experience do you have determining eligibility for public assistance programs?+ None+ Less than 1 year+ Between 1 and 2 years+ 2 or more years04Which of the following best describes your general clerical, administrative, business office, or technical work experience?+ I have not had education, training, or experience in performing this task.+ I have had education or training in how to perform this task but have not yet performed it on the job.+ I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.+ I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.+ I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist or train them in doing this task because of my expertise.05How would you describe your level of knowledge/experience using computer software programs such as Microsoft Office (Word, Excel, Outlook e-Mail)?+ I have not had education, training, or experience in performing this task.+ I have had education or training in how to perform this task but have not yet performed it on the job.+ I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.+ I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.+ I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist or train them in doing this task because of my expertise.06Please describe your experience/proficiency with analyzing financial documents.+ I have not had education, training, or experience in performing this task.+ I have had education or training in how to perform this task but have not yet performed it on the job.+ I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.+ I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.+ I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist or train them in doing this task because of my expertise.07Please describe your experience in working in an environment where you were required to multi-task with time-sensitive deadlines.08Please describe a time when you dealt with someone with a substance abuse problem, emotional problem, chronic illness, or handicap.09Do you prefer working alone or as part of a team? What percentage of your time would you allocate to each, given a choice?10The ability to speak Spanish would be an asset but is not required for this position. Please state your level of Spanish fluency.+ I do not speak Spanish+ I speak some Spanish+ I am fluent in Spanish11This position is open for current, Nevada County employees who have completed a 12-month probationary period. Are you a current and regular employee of the County of Nevada who has passed a 12-month probationary period?+ Yes+ NoRequired QuestionAgencyCounty of NevadaAddress950 Maidu AvenueNevada City, California, 95959Phone530 265 7010Websiteevadacountyca.gov/ApplyPlease verify your email addressVerify Email
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Human Services Specialist III - Eligibility - Countywide Promotio...