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Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your RoleAs a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority—both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager.
What You'll Do
Maintain a customer-centric mentality.
Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
Understand how to showcase product differently based on if a client is remote or in-person
Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory
Achieve personal sales, client conversion and wardrobing goals
Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage
Utilize digital tools and social media to connect with clients and guide intentional traffic
Create a positive work environment through collaboration
What You Bring
Motivated with an ability to set and achieve sales goal
Experienced with technology and has experience selling to clients using digital tools