Web Design and Usability (UX) Consultant
PTP - Fontana, California, United States, 92336Work at PTP
Overview
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Overview
We are looking for a
Web Design and Usability
(UX) Consultant
to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.The Web Design and Usability (UX) Consultant will develop and enforce templates, guidelines, standards, and human-centered design principles. They will drive feature definition and interactions for new and enhanced applications. They will utilize prototyping, research, and usability testing to provide insights into the designs and will closely collaborate with development and cross-functional teams to produce a best-in-class experience for both our clients’ constituents and employees.The successful candidate will demonstrate an ability to champion the end user experience and to influence digital product designs, demonstrate skill in managing multiple functional area interests to optimize solutions, and will have a strong portfolio of work. They will use UX metrics and Human-Centered Design (HCD) processes to provide insights to project teams and will apply Human Factors principles.Tasks and Responsibilities:
If you think you are the right match for the following opportunity, apply after reading the complete description.
Develop and enforce templates, guidelines, standards, and human-centered design principles
Plan, manage and execute usability tests for all major releases
Work collaboratively with client subject matter experts and cross-functional teams to identify and develop high-demand scenarios, profiles, screeners, and prototypes
Drive changes for usability improvements based on constituent and employee feedback
Work with project teams to ensure that designs perform in real life as intended
Present usability findings and deliverables to a variety of stakeholders
Required Skills:
Bachelor's degree in a Human Factors, Graphic Design, Interaction/Visual Design, or related field
Minimum 4 years of experience applying Human Factors and Human-Centered Design (HCD) principles to complex interface problems
Minimum 4 years of experience in visual interface design, as applied to digital media in web and mobile
Minimum 4 years of experience planning, executing, and analyzing user experience research projects
Minimum 4 years of experience of communicating research methodology, design concepts, data analysis, and usability test results to a broad range of stakeholders
Strong interpersonal communication skills and an ability to lead design sessions and reviews
Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)
Desired Skills:
Previous State of California experience
Minimum 1 year experience with Ovo Studios CaptureUX
Minimum 1 year experience implementing the California Statewide usability standards including the California Web Usability Guidelines and Standards and the California Governor’s Template for External Facing Applications
This position is full-time remote, but may require some travel to Sacramento, California.
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