Public Relations and Marketing Manager
Accor Hotels - Long Beach, California, us, 90899![Accor Hotels](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Accor Hotels
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Overview
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job DescriptionTo consistently offer a professional, friendly service;Implement communication strategies and public relations programs within hotel, local, regional, international markets, respectively;Act as a representative of the hotel and a member of the crisis management team;Work with the Sales department to develop and implement brand initiatives;To prepare and distribute press kits, press releases, information bulletins, calendar tables;Provide marketing and advertising advice for any departments;To update the news-information base of the Public Relations & Marketing and, in cooperation with other departments, inform them of all current news;Establish and develop positive relations with the press and business partners in the main market;To develop regional and national promotional opportunities together with other hotels;To develop and maintain all media listings and contact information;Establish and maintain an up-to-date photo and video library of the Hotel, including all media and photographic records of special events;To be responsible for all social media and print materials to be marketed;To conduct familiarization trips and tours with local and international press representatives;To organize holding local media events at the hotel;To preparing brochures of the hotel property, conference and wedding halls, restaurants, rooms;To be responsible for all images and photo shoots of the Hotel;To participate in in-hotel sales and marketing events;To cooperate with the Food and Beverage department in matters of presentation of food and organization of holiday events;Prepare a plan for the organization of business related to wedding ceremonies;Provide prompt and courteous service to both internal and external customers;To participate in the annual business plan process, forecasting, meetings with entrepreneurs, report analysis, profit and loss management;Ability to multitask to meet business financial goals as well as guest expectations, multi-task and maximize employee productivity using flexible scheduling;Demonstrate business ethics and integrity:To educate new marketing employees on the company's products and services, pricing models, policies, procedures and other aspects of work:Meet with customers to discuss their needs and make recommendations for products or services that meet their goals:Develop sales potential and organize events to generate interest in products;Actively participate in hotel training programs;To be in a close cooperation relationship both with colleagues within the department and with employees of other departments:Seek ways to improve existing systems and guidelines.Provide courteous assistance and proper coordination to hotel staff and guests;Attend weekly departmental meetings, daily meetings and trainings;Acquire knowledge of Health/Safety;To immediately inform the direct manager about the problems or questions that have arisen so that they can be solved in time;To comply with the requirements stipulated in the rules for external appearance (clothing rules);Understand and adhere to all departmental guidelines and policies;To report any technical problems and necessary needs in the work process immediately to the direct manager;Perform other tasks determined by the direct manager;To assist the work of other employees of the department;To prepare all reports and submit them directly to the manager during the period of duty;Analyzing budgets, preparing annual budget plans, participating in cost planning:To control the constant involvement in training and development of the employees of the department:To participate in the creation and, if necessary, updating of all instructions and procedural documents for the department, and to constantly inform subordinates about these instructions and monitor their implementation:
QualificationsYour experience and skills include:
· Previous experience in a leadership role within a similar hotel brand or business
· Passionate to grow and develop self and others
· Strong relator with ability to build relationships
· Strategic, creative and able to communicate effectively
· A proven leader who is able to inspire others
· Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs.
· Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
• Interacting in a positive way with all team members to ensure a luxury guest experience
• Fostering positive owner relations and maximizing performance
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