Hilton
Director, Marketing & Loyalty Planning
Hilton, Mc Lean, Virginia, us, 22107
***This role is based at our corporate office in McLean, VA***
This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As the Director, Marketing and Loyalty Planning, you will have the exciting opportunity of directly supporting our Chief Marketing Officer (and Marketing and Loyalty Leadership team) on high impact priorities that will drive strategy, innovation, and performance. Siting on the Global Brand Marketing Strategy team and reporting into the Senior Director of Strategy & Planning, you will work on projects including but not limited to: Executive Communications, Team Member Engagement Strategy, Campaign and Marketing Strategy, and Annual Strategy and Planning cycles.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Lead special projects and strategic initiatives on behalf of the CMO, from conception to implementationSupport the Chief Marketing Officer and the Leadership Team in planning, strategy, communications, and Team Member engagement needs – conceptualize new ways of working todriveperformance and cost efficienciesWork with relevant teams to provide analysis to support strategic decision-making and identify opportunities for growth andinnovation– identify and address potentialrisks and issuesthat mayimpactthe successful execution of marketing strategiesMonitor industry trends and competitive landscape to provideinsights and recommendationsto the CMO and the Leadership Team
How you will collaborate with others:
Serve as a liaisonbetween the CMO and internal/externalstakeholders, ensuringclear communicationandalignmentof goals.Workcross-functionallyto align with other heads of Strategic Planning and functional leaders to ensurestrongcollaboration,alignment, and networking on behalf of the M&L functionPartner with HR, Finance, and other Centers of Excellence leaders to ensure the adoption of relevant enterprise-wide prioritiesHandle confidential information withdiscretionand professionalism
What projects you will take ownership of:
Communications and Team Member Engagement activities led by the CMO and the leadership teamTrack and report onkey performance indicators (KPIs)and metrics for the Marketing & Loyalty function, ensuringalignment withoverallbusiness objectivesAnnual Strategy & Planning exercises, in partnership with the Sr Director of Strategy and Planning and the leadership teamDevelop and implement processes tomeasure and improvethe effectiveness of marketing campaigns and initiatives
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Ten (10) years of professional experienceFive (5) years of experiencein Consulting or Marketing roleExperience working and navigating large, matrixed organizationsHybrid role based in McLean, VA (in person - typically four days a week)Travel up to 25%
It would be useful if you have:
Master of Business Administration (MBA)Previous Leadership Advisory/Chief of Staff experienceExperience in the Hospitality IndustryExperience leading people
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Job: Sales and Marketing
Title: Director, Marketing & Loyalty Planning
Location: null
Requisition ID: COR014Q3
EOE/AA/Disabled/Veterans
This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As the Director, Marketing and Loyalty Planning, you will have the exciting opportunity of directly supporting our Chief Marketing Officer (and Marketing and Loyalty Leadership team) on high impact priorities that will drive strategy, innovation, and performance. Siting on the Global Brand Marketing Strategy team and reporting into the Senior Director of Strategy & Planning, you will work on projects including but not limited to: Executive Communications, Team Member Engagement Strategy, Campaign and Marketing Strategy, and Annual Strategy and Planning cycles.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
Lead special projects and strategic initiatives on behalf of the CMO, from conception to implementationSupport the Chief Marketing Officer and the Leadership Team in planning, strategy, communications, and Team Member engagement needs – conceptualize new ways of working todriveperformance and cost efficienciesWork with relevant teams to provide analysis to support strategic decision-making and identify opportunities for growth andinnovation– identify and address potentialrisks and issuesthat mayimpactthe successful execution of marketing strategiesMonitor industry trends and competitive landscape to provideinsights and recommendationsto the CMO and the Leadership Team
How you will collaborate with others:
Serve as a liaisonbetween the CMO and internal/externalstakeholders, ensuringclear communicationandalignmentof goals.Workcross-functionallyto align with other heads of Strategic Planning and functional leaders to ensurestrongcollaboration,alignment, and networking on behalf of the M&L functionPartner with HR, Finance, and other Centers of Excellence leaders to ensure the adoption of relevant enterprise-wide prioritiesHandle confidential information withdiscretionand professionalism
What projects you will take ownership of:
Communications and Team Member Engagement activities led by the CMO and the leadership teamTrack and report onkey performance indicators (KPIs)and metrics for the Marketing & Loyalty function, ensuringalignment withoverallbusiness objectivesAnnual Strategy & Planning exercises, in partnership with the Sr Director of Strategy and Planning and the leadership teamDevelop and implement processes tomeasure and improvethe effectiveness of marketing campaigns and initiatives
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
Ten (10) years of professional experienceFive (5) years of experiencein Consulting or Marketing roleExperience working and navigating large, matrixed organizationsHybrid role based in McLean, VA (in person - typically four days a week)Travel up to 25%
It would be useful if you have:
Master of Business Administration (MBA)Previous Leadership Advisory/Chief of Staff experienceExperience in the Hospitality IndustryExperience leading people
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.
Job: Sales and Marketing
Title: Director, Marketing & Loyalty Planning
Location: null
Requisition ID: COR014Q3
EOE/AA/Disabled/Veterans