Job Description
RESPONSIBILITIES
This role will focus creating optimal patient-friendly experiences for Health Services initiatives.
Work with Product Development, Stakeholders, Researchers, Clinical, Legal, and UI/UX Design departments to ensure language is on-brand, clear, friendly, and concise.
Keep current in assigned areas to consistently and effectively represent the brand within the marketplace.
Manage timelines, milestones and internal details on project work to ensure timely delivery of work.
Participate in and facilitate meetings with teams in this business area to understand and meet goals and objectives throughout project stages.
Facilitate effective resolution of problems and roadblocks.
Coordinate with the appropriate marketing team(s) to ensure consistency of language across all omnichannel touchpoints including but not limited to:
Desktop
Mobile
App o Calls-to-action
Navigation
Headers/Headlines
Instructional text
Error messages and system feedback
Marketing-driven upsells and value propositions
Accessibility support
SMS
Push notifications
QUALIFICATIONS:
Bachelor's degree in writing, editing, copywriting, advertising, communications, journalism or similar
The ideal writer for this role will be self-motivated with a passion for using the right words at the times to create the most-effective user experiences.
At least 5 years of writing experience
At least 2 years of UI/UX writing experience
Experience with Microsoft Office
Experience with Figma
Experience at a creative agency or large corporation
Experience communicating ideas to business owners, stakeholders and senior management to persuade, gain acceptance, or sell
Healthcare experience
Experience creating/adapting to big brand editorial guidelines-working within an established voice as well as pushing its boundaries where appropriate
Familiarity with technical documentation for customer-facing UI
PORTFOLIOS EXPECTED
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.