Communication Center Representative (call center)
TruPartner Credit Union - Cincinnati, Ohio, United States, 45208![TruPartner Credit Union](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at TruPartner Credit Union
Overview
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Overview
TruPartner Credit Union
in
Cincinnati, Ohio
is actively seeking a sociable and ambitious
full-time Call Center Representative
to communicate with members about plans and services. Are you a positive person that flourishes with social interaction? Do you enjoy helping the community with quality customer service? Are you looking to join a
team-oriented
and
top-industry
company? If yes, keep reading!We provide
great benefits and perks , including
health, dental, vision, and prescription coverage. Life and disability insurance
are at no cost to employees. We also offer
immediate enrollment in our 401(k) plan, and an onsite gym available 24/7 . If this sounds like the right call center opportunity for you,
apply today !About TruPartner Credit Union
Our organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Louise's goal was to help each person attain their personal economic goals. TruPartner has always believed in this philosophy of "people helping people". Now, we are leaders in the financial industry. We offer numerous products for our members to help them save money for the future as well as various lending options for their short and long-term needs. Our savings products pay dividends and our loan rates are very competitive with the market. Most of all, we love to give top-notch service to our 17,000+ member-owners.TruPartner is filled with friendly, courteous, knowledgeable, and educated staff that offers a
team-oriented
and
collaborative environment
for everyone to succeed!A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE
As a representative, you are valuable to the credit union for being the first point of contact with our members. With excellent communication, you answer incoming calls and proactively discuss with members various information, such as policies, programs, orders, payments, products, and services. You enjoy listening and empathizing with members to try to remedy complaints in a calm and composed manner. Excellent organization and time management skills assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed.
You get great satisfaction by offering exceptional service to our members that provides everyone enormous success .Call Center Representative Qualifications
Previous customer service or related experienceBasic understanding of computers and technologyStrong communicatorCan you stay calm under pressure? Do you have strong communication skills, both verbal and written? Are you able to quickly adapt and think critically to solve any problems that arise? Do you have excellent organization and time management skills? If yes, we want you to join our TruPartner team!CALL CENTER REPRESENTATIVE WORK SCHEDULE
You typically work Monday through Thursday from 8:30 AM to 5 PM and Fridays from 8:30 AM to 5:30 PM, as well as some Saturdays (typically 2/month). Your
flexibility
provides
excellent customer service
that our members and team
greatly appreciate .ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?
If you feel you'll be perfect as our full-time Call Center Representative,
apply now
using our initial
3-minute, mobile-friendly application.For the full job description, see our jobs website at
https://www.applicantpro.com/openings/trupartnercu/jobs
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