Marketing Content Manager
Manulife and John Hancock - Boston, Massachusetts, us, 02298![Manulife and John Hancock](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Manulife and John Hancock
Overview
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Overview
Working Arrangement
Hybrid
Job Description
The Opportunity
The Content Manager ensures complete and timely delivery of product marketing collateral development, modification, compliance and production for our institutional public and private market materials, Mutual Funds, SMAs and any other vehicle associated with North America, EMEA and Asia based investment teams. In addition, ensuring new and existing material fall within the various regional regulatory rules and regulations by region and product type, corporate branding, governance and compliance guidelines. An emphasis will be placed on continuous evolving and reassessing of processes in order to increase efficiency and accuracy, utilizing technology and automation as available. Finally, delivering a high level of quality and consistency to Manulife / John Hancock Investment Management Global distribution, investment and product teams!
Responsibilities:
Assignment to an investment team(s) and consistently coordinate marketing collateral in all vehicles related to the team in line with the Content Management team's multi-vehicle approach.Complete and timely delivery of marketing communication for external use such as pitchbook presentations, used for prospect and client meetings, fact sheets, quarterly market and strategy/fund reviews, commentaries, trade updates, etc.Run investment team strategy pages on Manulife Investment Management's (IM) institutional web site.Ensuring new and existing material fall within governance and compliance guidelines in addition to corporate branding and messaging by partnering with investment, product, compliance and distribution teams across the globe.Ensure that content is led and curated within the appropriate content management systems, responsible for confirming that materials are archived in a timely manner upon compliance expirations.Participate in continuous improvement initiatives to increase the efficiency, accuracy and compliance of marketing communicationsPartner with the following global teams throughout the development and sign off process: product management, investment management, compliance, performance and data, and distribution teams to ensure best practice process followedAbility to re-imagine and re-engineer processes and deliverables to drive efficiencies, leveraging technology and automation.Maintain a quality control process ensuring all content is on-brand, error-free, consistent in style and optimized for search and user experience for all content channels including online, social media, email, point of purchase, mobile, video, print and in-personAnd other duties as assignedWhat are we looking for
4-7 years of financial industry experience with a good understanding of asset management products, vehicles and methodologies as they relate to marketing communicationsTechnical knowledge and proficiency of Microsoft Office (particularly PowerPoint presentation design including animations, image optimization, video, hyperlinks, and interactive elements). In addition to excel charting experience.BA/BS degree or equivalent experienceStrong organizational and autonomous decision-making skills, ability to work independently and collaboratively in a role with significant impact on client interaction, both internally and externally within a global organizationProficient with content management repositories such as Seismic, Qvidian, etc.Applies technology-based tools and processes, digital skills a plusProblem solving capabilities and ability to segment themselves in the task at handAbility to work under tight deadlines while handling a large volume of work in a fast-paced environmentExperience with developing templates, guidelines, policies, procedures and training materialsStrong written and oral communication skillsExcellent people and management skills to interact with colleagues, cross-functional teams, internal clients, and distribution teams.What motivates you?
You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What can we offer you?
A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary LocationBoston, Massachusetts
Salary range is expected to be between$68,475.00 USD - $114,125.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
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Company: John Hancock Life Insurance Company (U.S.A.)