Sr. UX Designer, Global Edge Compute Infrastructure Engineering (...
Amazon - Austin, Texas, us, 78716![Amazon](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Global Edge Compute (GEC) is looking for an experienced Sr. UX Designer (UXD III) to join our innovative team. This position will report to the Software Development Manager for Unified Workcell Compute within the GEC team. As a Sr. UX Designer, you will play a pivotal role in shaping the user experience for our cutting-edge robotics and edge computing solutions.
The GEC team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.
Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems.
Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As a Sr. UX Designer, you will help tackle a diverse landscape of complex user experience challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.
As a Sr. UX Designer on this team, you will have the opportunity to directly impact the experiences of the employees and customers who rely on these critical systems. You will partner with product and engineering to design highly responsive, intuitive, and sleek experiences that will delight customers and set a high bar for all web applications. Your expertise extends beyond just the nuances of modern web and application design - you are well-versed in leveraging a variety of core technologies and frameworks, including design systems like CloudScape and the Figma design platform, to bring your visionary ideas to life.
With an agile, iterative mindset, you move quickly from ideation to prototyping to validation, always striving to see your work delight customers. At the same time, you are committed to designing scalable, maintainable user experiences that stand the test of time. Above all, you have a passion for solving complex problems and a tireless commitment to elevating the user experience across our product ecosystem. If you're an experienced UX Designer who thrives on tackling complex challenges, we'd love to hear from you. Join our team and help us redefine the future of edge computing and robotics!
In this role, a successful designer will:
Embrace a Human-Centered Approach: You deeply understand your customers' needs, behaviors, and pain points, and use those insights to drive the design process.
Insist on High Standards: You set the bar for design excellence, meticulously crafting user experiences that are intuitive, elegant, and delightful. You take pride in your work and are relentless in your pursuit of quality.
Navigate Complexity: You thrive in ambiguous problem spaces, translating business requirements and technical constraints into innovative, scalable design solutions. You're comfortable exploring new problem domains and rapidly iterating to find the best way forward.
Communicate Clearly and Persuasively: You excel at presenting your design decisions and rationale to stakeholders at all levels, from individual contributors to executive leadership.
Deliver Measurable Impact: You use qualitative and quantitative data to inform your design decisions and drive positive business outcomes for your customers and the organization.
Key job responsibilities
Lead the design of complex, end-to-end user experiences that solve ambiguous and multifaceted customer problems
Contribute to the product discovery process, assist in validating core product ideas, and translate customer insights and business objectives into innovative, scalable design solutions
Effectively translate complex human workflows into simple and intuitive user interfaces, ranging from small feature iterations to larger, visionary experiences
Collaborate closely with product and engineering to guide strategic decisions, leverage customer insights, and execute design solutions seamlessly from concept to launch
Elevate design excellence across the organization by serving as a mentor to junior designers, while driving the adoption of design guidelines, patterns, and processes
Represent the design perspective in executive-level reviews and influence strategic decisions
Leverage a deep understanding of technology systems to make informed trade-offs and ensure robust, maintainable solutions
Synthesize qualitative and quantitative data to inform design decisions and drive positive business outcomes
About the team
We own the infrastructure automation that manages Amazon Fulfillment Technologies and Robotics’ compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.
Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our people and are invested in helping each other attain our career goals.
Basic Qualifications
7+ years of design experience
Have an available online portfolio
Experience in delivering design solutions for projects of large scope and complexity
Experience with UX design of complex workflows
Preferred Qualifications
Experience applying scrum to visual or UX design processes
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, or similar
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.