Email Communications - Specialist, Marketing Automation and Opera...
American Bar Association - Chicago, Illinois, United States, 60290![American Bar Association](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at American Bar Association
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Overview
Tuesday, August 27, 2024The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe.The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world.The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security. The ABA’s wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits.
Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).Job Summary/General Purpose of JobThe American Bar Association seeks an email marketing professional with experience in automated email campaign initiatives. The Email Marketing Specialist will assist with marketing communications leveraging Salesforce Marketing Cloud. Under the supervision of the Email Marketing Analyst, he/she/they is responsible for automated email support, including content development, configuration, QA testing, audience segmentation and email data hygiene.Essential Job Functions and Responsibilities (listed in order of importance and/or time spent)Support the daily email operations of the ABA Marketing organization to ensure that campaigns are completed and deployed on time.Support audience segmentation rules and maintenance of targeting lists, including coordinating with stakeholders throughout the organization to communicate and collect feedback.Maintain all operational aspects of automated email campaigns with accuracy and transparency.Assist in generating monthly reports to monitor email performance, usage, errors, and issues for functionality.Perform other related duties as required, including assisting with technical issues surfaced through our community platform.Required Education, Qualifications, ExperienceBachelor’s Degree in related field or equivalent experience in the industry.Minimum 2+ years of experience working hands-on in Salesforce Marketing Cloud or with a major Email Service Provider (ESP) or email creation platform is required.Experience working with stakeholders and senior executives.Self-directed with strong project and time management skills.Detail-oriented with ability to follow QA processes and procedures.Preferred Education, Qualifications, ExperienceSalesforce Marketing Cloud Email Specialist Certification preferred.Proven experience with building reports and managing dashboards in Salesforce Marketing Cloud.The American Bar Association is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association, please call 312-988-5188.ABA Chicago, 321 North Clark, Chicago, Illinois, United States of America
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