DescriptionNorthern Tool + Equipment is seeking a talented Ecommerce UX Designer who will contribute to digital products and experiences that will form the future of the Northern Tool brand. Key objectives are to distill business requirements and complex user-centered interactive scenarios for desktop, tablet, and mobile web applications into easy-to-understand design deliverables while seamlessly integrating brand, appearance, usability, and functionality. This individual will bring empathy, creativity, and strategic skills in service of solving complex business challenges and customer needs.As a member of the eCommerce Product Team, in this role, you will work closely with other UX designers, operations specialists, software developers, QA professionals, researchers, marketing, and product management to deliver outstanding customer experiences.Key Responsibilities:Create deliverables such as detailed wireframes, user flows, mockups, prototypes, and pixel-perfect designs with relevant specifications to effectively communicate design requirements.Collaborates with key stakeholders and cross-functional teams to gather and finalize design requirements.Support customer research and feedback review, competitive analysis, and usability testing.Drives frequent iteration and evolution of design solutions for current and proposed experiences.Plans and executes quantitative and qualitative testing methods across all stages of design.Works with internal teams through development and QA life cycles to ensure final development meets design expectations and business requirements.Works closely with the analytics team to understand consumer needs and behaviors, both prior to efforts and when evaluating usability of proposed solutions.Participates with other creative personnel in the ongoing creation of user-interface (UI) elements, style guidelines and visual design standards that support our brands.Keeps abreast of developments in web interface design, including competitive research and analysis, incorporating findings and new ideas into work that benefits our business and end-users.Participates in the selection of technology partners and solution providers to fill any gaps in support of our user-experience (UX) goals and initiatives.Develops processes that improve the efficiencies of the Team. Acts as a conduit for communicating information across departments that may impact the business and our customers. Fosters an environment of multidisciplinary collaboration and creative problem-solving.What you will bring to the table:Bachelor’s degree or minimum of 2-year post high school degree in web design, interactive design, UX design or related field.3+ years of UX design experience.Demonstrated expert knowledge of User-Centered Design (UCD) principles with a strong portfolio of notable quality.Proven ability to understand/interpret front-end web markup and scripting including HTML, CSS, and jQuery.Recognizes the value of connecting the brand and user experience with technology.Well-versed in designing complex interactive functionality for desktop, tablet, and mobile devices/screens.Experience using project workflow/issue tracking applications such as Azure DevOps, Jira or comparable.Expertise with Microsoft Office Suite and prototyping tools such as Photoshop, Axure or comparable.Ability to observe, listen and identify and glean insights that lead to action.Understands usability best practices, personas, taxonomy, terminology, and content strategy.Understands front-end performance including page load times and browser differentiators.Prior experience working within an Ecommerce framework.Prior experience working within HCL (IBM WebSphere) Commerce a plus.Passionate about creating a world-class consumer-facing user experience.Ability to communicate effectively, both orally and in writing, with a wide variety of Company personnel.Adeptly handle changing priorities and multi-tasking throughout a project release.Demonstrates Northern Tool + Equipment’s 12 Core Competencies.About UsAt Northern Tool + Equipment we’ve created a problem-solver’s paradise. A place where both pros who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home. Our blueprint for success is Made for This. We’re poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. We’ve always had a way of either seeing what’s next, or defining it, but we need great people to grow along with us. We're looking for people who have the mindset of putting the customer first; team members who are ready to equip every problem solver who walks through our doors with the right tools and advice to tackle the tough jobs well; and individuals who are ready to help us boldly build what’s next.As a Top Midsize Employer, we proudly offer:• A comprehensive benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically.• Generous Employee Discount on the products we sell.• 401K with employer match• Holidays off NTE recognizes 7 federal holidays.• Hybrid work schedule.
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Ecommerce UX Designer