Unique Management
Unique Management is hiring: Library Contact Specialist ( bi-ling...
Unique Management - Jeffersonville, IN, United States, 47144
Work at Unique Management
Overview
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Overview
Job Description
Job Description
Salary: $17.00/hr to start
Unique has been rated as one of the top ten employers in Southern Indiana!
Our Library Contact Specialists make gentle, reminder calls to patrons of public libraries encouraging them to return overdue materials to their member libraries. For over 30 years, Unique Management Services has provided this service to more than 1600 public libraries across North America. We successfully protect the libraries' books and materials while returning patrons to good standing in the library community.
Our environment is positive, energetic, team-oriented and focused on exceeding our customers' expectations every day.
Our agents enjoy:
- Relaxed work environment
- Great pay & benefits
- Bonuses
- Excellent opportunities for advancement
- Strong emphasis on work-life balance.
This position requires:
- Excellent use of both English and Spanish languages
- Excellent, empathetic phone demeanor
- Excellent oral and written communication skills,
- Must have some customer service experience or equivalent communications experience
- Must be 18 years of age or older before making collection calls.
- Must successfully pass a third party, criminal background screen.
- Computer and keyboarding Literacy. (35 WPM)
Flexible schedules:
- Preferred schedule; Full-time: 12pm to 8:30pm EST, Tuesday-Saturday