Etekit
Quantitative UX Research Lead
Etekit, Lakewood, New Jersey, us, 08701
RCI-MWBE-85825Y0886 - Quantitative UX Research Lead - 40% REMOTE - Brooklyn, NY
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Requirement Number:
RCI-MWBE-85825Y0886
Client:
NYC OTI
Job Title : Quantitative UX Research Lead
Location : 2 MTC (Hybrid: Brooklyn, NY & Remote (3 days in office/2 days remote)) Brooklyn, NY,11201
Hours:
ALL GOVERNMENT POSITIONS LIMIT WORK WEEK TO BE 35 - 40 HOURS.
THIS POSITION WILL ALLOW 35.00 - HOURS PER WEEK. PLEASE DO NOT ASSUME THAT OVERTIME WILL BE ALLOWED.
Duration : 6 Months
Job Description
Hybrid : Brooklyn, NY & Remote (3 days in office/2 days remote)
SCOPE OF SERVICES
The Quantitative UX Research Lead is a strategic leader who advocates for user-driven and data-based digital experiences for New Yorkers.This position will report to the Chief Digital Strategy Officer to improve the digital experience for New Yorkers.The Quantitative UX Research Lead aims to understand user actions and behaviors, needs and motivations.This role will provide the team actionable insights through various research rigorous methods to inform product decisions and create user-centered products and services.
Tasks
Understand challenges that New Yorkers experience through qualitative and quantitative user research to help define opportunities where the City of New York can meet those needs by generating hypotheses, prototypes and running experimentsDevelop and execute a User Experience Research toolkit that defines the best testing methodologies for different product phases (discovery, definition, testing and monitoring)Plan, gather, and analyze, data-based insights through survey design, usability testing, experimentation and A/B and multivariate testingCompile finished, well-documented and eloquent research findings to deliver meaningful and actionable insights for stakeholdersOwn UX research and run multiple streams of work at one time
Mandatory Skills/Experience
Proven experience in quantitative user experience research, with a strong portfolio of successful projects including survey design, competitive analysis, heuristic reviews, user interviews, field studies, usability testing, experimentation, A/B testingExperience with analyzing and presenting behavioral data from Google Analytics as well as user testing data from UserTesting.com and A/B testing toolsStrong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.Detail-oriented with a focus on data accuracy and analyzing results with statistically sound methodologiesAbility to translate complex data into actionable insights and concrete recommendations to improve the user experience.Experience unbiased recruiting users that align with required demographic and behavioral profilesNurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, data, analytics and competitive researchInspire City partners and colleagues to anchor their work in human-centered design, data-driven research methodologies and evidence-based solutioningHave been the first quantitative researcher on a team or at an organization in the past
Desirable Skills/Experience
The successful candidate should possess the following:
Bachelors degree in relevant field (e.g., Human-Computer Interaction, Psychology, Data Science, Statistics)10+ years of experience conducting quantitative user research through all product design phasesStrong analytical skills with ability to interpret and identify valid patterns and trendsUnderstanding of statistical principles to evaluate dataExpertise and use of methodologies that prevent research pitfalls:Over generalizing resultsBiased methodology or conclusionsCorrelation does not imply causationNot considering other related factorsNot understanding or validating data sourcesExperience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on timeExpertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologiesStrong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional teamExemplifies diversity, equity and inclusion work in design practice and past projects
#J-18808-Ljbffr
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Requirement Number:
RCI-MWBE-85825Y0886
Client:
NYC OTI
Job Title : Quantitative UX Research Lead
Location : 2 MTC (Hybrid: Brooklyn, NY & Remote (3 days in office/2 days remote)) Brooklyn, NY,11201
Hours:
ALL GOVERNMENT POSITIONS LIMIT WORK WEEK TO BE 35 - 40 HOURS.
THIS POSITION WILL ALLOW 35.00 - HOURS PER WEEK. PLEASE DO NOT ASSUME THAT OVERTIME WILL BE ALLOWED.
Duration : 6 Months
Job Description
Hybrid : Brooklyn, NY & Remote (3 days in office/2 days remote)
SCOPE OF SERVICES
The Quantitative UX Research Lead is a strategic leader who advocates for user-driven and data-based digital experiences for New Yorkers.This position will report to the Chief Digital Strategy Officer to improve the digital experience for New Yorkers.The Quantitative UX Research Lead aims to understand user actions and behaviors, needs and motivations.This role will provide the team actionable insights through various research rigorous methods to inform product decisions and create user-centered products and services.
Tasks
Understand challenges that New Yorkers experience through qualitative and quantitative user research to help define opportunities where the City of New York can meet those needs by generating hypotheses, prototypes and running experimentsDevelop and execute a User Experience Research toolkit that defines the best testing methodologies for different product phases (discovery, definition, testing and monitoring)Plan, gather, and analyze, data-based insights through survey design, usability testing, experimentation and A/B and multivariate testingCompile finished, well-documented and eloquent research findings to deliver meaningful and actionable insights for stakeholdersOwn UX research and run multiple streams of work at one time
Mandatory Skills/Experience
Proven experience in quantitative user experience research, with a strong portfolio of successful projects including survey design, competitive analysis, heuristic reviews, user interviews, field studies, usability testing, experimentation, A/B testingExperience with analyzing and presenting behavioral data from Google Analytics as well as user testing data from UserTesting.com and A/B testing toolsStrong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.Detail-oriented with a focus on data accuracy and analyzing results with statistically sound methodologiesAbility to translate complex data into actionable insights and concrete recommendations to improve the user experience.Experience unbiased recruiting users that align with required demographic and behavioral profilesNurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, data, analytics and competitive researchInspire City partners and colleagues to anchor their work in human-centered design, data-driven research methodologies and evidence-based solutioningHave been the first quantitative researcher on a team or at an organization in the past
Desirable Skills/Experience
The successful candidate should possess the following:
Bachelors degree in relevant field (e.g., Human-Computer Interaction, Psychology, Data Science, Statistics)10+ years of experience conducting quantitative user research through all product design phasesStrong analytical skills with ability to interpret and identify valid patterns and trendsUnderstanding of statistical principles to evaluate dataExpertise and use of methodologies that prevent research pitfalls:Over generalizing resultsBiased methodology or conclusionsCorrelation does not imply causationNot considering other related factorsNot understanding or validating data sourcesExperience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on timeExpertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologiesStrong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional teamExemplifies diversity, equity and inclusion work in design practice and past projects
#J-18808-Ljbffr