Senior Director, Design
DoorDash USA - San Francisco, California, United States, 94199![DoorDash USA](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at DoorDash USA
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Overview
https://careers.doordash.com/career-areas/design
DoorDash Design blog:
https://medium.com/design-doordash
DoorDash blog:
https://blog.doordash.com/
About the RoleDoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.
You’re excited about this opportunity because you will…
Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team
Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business
Actively practice and evangelize customer-centric thinking organizationally
Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission
Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
Hire the best talents who will raise the bar at DoorDash
Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
Build a culture that elevates the team, in terms of both performance and morale
Establish the operation model that increases the team’s effectiveness
Align the team’s priorities and deliverables to the company’s overarching strategy and goals
Be an inspirational leader through your creativity, vision, commitment, and persistence
We’re excited about you because…
You thrive in a fast-paced product environment
You exhibit a strong bias toward action
You can think and scale at 10x
You are a proactive problem solver, not just a problem identifier
You are curious, and willing to go above and beyond the job description
You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times
You attract top talents and hire people who will raise the bar
You are able to stand up for shipping the quality product for customers
You make a great thought partner with cross-functional teams
You are an excellent storyteller and effective communicator
You exude a can-do attitude and enthusiasm
You are self-aware and humble
You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber
15+ years of experience in design, with minimum 7 years in team building and management
Have managed and scaled a team of 20+
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