Instructional Designer [REMOTE - PST Preference]
LinkedIn - Jobboard - San Diego, California, United States, 92154![LinkedIn - Jobboard](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
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Overview
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Location:
San Diego, CA [Remote worker with preference in PST, please note location on submittal. Bi-lingual English/French]
Duration:
3+ Months Contract [with potential to extend and convert in FY23]
Total Hours/week:
40.00
Client:
Medical Device Company
Employment Type:
Contract on W2 (Need US Citizens Or GC Holders Only)
No H1B’s
Description:Initial project is to convert existing English WBT videos to French.3 must haves on the resumes:Instructional design experience.Experience designing/developing eLearning content using Camtasia and Articulate Storyline.Education: Bachelor’s degree in Education, Instructional Design, Adult Learning, Communication, or related field required.Bi-lingual in English/French is highly desirable.
Position Summary:The Instructional Design Consultant (IDC) is a key contributor to the success of the Global Customer Service (GCS) Education Services team. This position is responsible for the design, creation, and maintenance of innovative learning solutions to enhance product education for our high-tech medication management solutions. The IDC functions as a strategic business partner to understand performance needs and organizational constraints/requirements to determine innovative learning solutions. The IDC is responsible for relationship management with their key business partners on product use, installation, support, and service for several products.
Key Responsibilities:Organizational Success
Support strategies and synergies across Professional Services and/or Technical Service functions and customer training programs.Collaborate with Marketing, R&D, Readiness, Implementation, and GCS leadership to ensure business and training strategy alignment.Set individual priorities in context with team priorities to meet goals in the face of multiple demands.Instructional Design and eLearning Development
Designs, develops, and delivers/implements innovative and creative learning solutions (web-based training, technical training videos, job aids, guides, etc.) utilizing a variety of methods and eLearning authoring tools.Collaborates with subject matter experts (SMEs) and key business partners to develop and deliver learning solutions using adult learning principles to enhance the learning experience.Communicates and collaborates with Education LPC’s (instructors) on learning solution deliverables.Demonstrates in-depth knowledge of and applies the latest relevant research and methodologies in instructional design.Leverages the principles of user experience and responsive design.Employs agile, iterative development methodologies.Learning and Performance Consulting
Assesses learning and performance needs to craft effective and efficient plans for performance solutions and services that address business-specific requirements and constraints.Partners with Business leaders, R&D, Marketing, customers, and Global Customer Service stakeholders to build highly technical learning solutions that produce measurable positive results.Support the development and delivery of high-quality training and performance solutions.Effectively resolves issues or determines if escalation is needed. Escalates using a solution-oriented approach.Work across diverse teams, cultures, and time zones.Project Management
Communicate and collaborate with Education Services Learning & Performance Consultants (instructors) to ensure alignment with education programs and performance solutions.Maintain knowledge of assigned MMS product(s) and stay informed about and plan for upcoming product releases.Leads, monitors, and reports on the progress of projects, ensuring the accuracy of status reports and data related to team metrics.Flexes with business strategy changes and acts as a key contributor in a complex environment.Creates and maintains detailed project plans for each project.Balance workload in a fast-paced environment, while working on multiple concurrent projects.Business Relationships & Alignment
Support Education Services strategic initiatives with cross-business impact and involvement.Create and manage professional communications through a variety of platforms: SharePoint portals, forums, email, bulletins, etc.Agile and flexible to evolving business strategies.Navigate within a matrixed environment.Professional Skills & Key Competencies:Ability to develop learning solutions/deliverables based on knowledge of learning methodologies, cognitive science, user-centered design research, adult learning requirements, needs assessment and evaluation.Can quickly learn new products, applications, and systems.Demonstrated knowledge of agile, iterative development methodologies.Effective communicator: an individual who possesses skilled written/verbal communication skills, as well as the ability to present his/her views in a clear and compelling manner.Adaptability; learns quickly and responds positively to complexity and change.Comfortable working in an environment that is constantly evolving.Education Qualifications & Previous Experience:Bachelor’s degree in Education, Communication, or related field required.Master’s degree in Performance Improvement, Education Technology, Instructional Design, Adult Education, Interactive Media or Learning Systems preferred.Experience: 2+ years’ experience in Instructional Design or learning solutions with an emphasis on eLearning.Desired/Additional Skills & Knowledge:Experience with Articulate Storyline, Camtasia, Captivate, Word, Excel, PowerPoint, and other learning authoring tools are required.Experience developing eLearning (web-based training modules), technical training videos (script writing, production, and video editing), documentation, presentations and other training materials maintained in a Learning Management System (LMS).Industry experience with customer support organizations and/or medical devices product implementation and support in a global environment preferred.
#J-18808-LjbffrRemote working/work at home options are available for this role.