Remarketing Administrator
Westlake Services, LLC - San Diego, California, United States, 92154![Westlake Services, LLC](/api/image?src=https%3A%2F%2Fgeneral-board-default.s3.us-east-2.amazonaws.com%2Fpublic%2Fimages%2Fdesk-360x180.webp&w=640&q=75&f=webp)
Work at Westlake Services, LLC
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Overview
We are seeking a Re-Marketing Administrator that will be responsible for reaching out to lessees notifying them they are near the end of the term and discuss possible future options with the lessee. Remarketing responsibilities include vehicle logistics as well as booking out lease turn ins. In this role, you will be analyzing inspection reports to maximize option content while also noting damage. You will also be responsible for coordinating transportation to auto auctions using advanced software, monitoring our growing inventory making sure vehicles do not slip through the cracks.Responsibilities and Duties:
Contacts the lessee to discuss end of term optionsSets appropriate and accurate call back dates and statuses in the systemFollows and completes 90-day check list when speaking with lesseesInitiates inspection process with inspection company at end of term and follow up until the appointment is set or the vehicle purchase is completeApplies knowledge of company products/services to efficiently process customer information and responds to inquiries and complaints in a diplomatic mannerContacts customers via telephone or E-mail correspondence as frequently as necessary to meet company standardsRemains current on market conditions regarding products, product updates and modern technologies through available resourcesMaintains updated, organized electronic files in appropriate applicationTraces and expedites past due terminations to ensure lessee and financial institution satisfactionOrganizing vehicle transportation pick-ups nationwide with auto auction logistic departmentsResolve transportation issues as they ariseReview auction & lessee inspection reportsBooking lease return vehicles to maximize the vehicles option contentCommunicating and working with remarketing department and customer service representativesAssisting Remarketing Department with end of sale processPerforms other related duties as assignedQualifications:
Organized and self-motivated with strong time management skillsSuperior communication and customer service skillsAbility to work in a fast-paced environmentStrong computer skillsAbility to effectively prioritize and work independentlyStrong knowledge of MS Office especially ExcelKnowledge of vehicles and automotive industry a plusAbility to adapt to a changing work environmentJob Type: Full-TimeWhat’s the expected pay for this role?Base pay of $40,000 to $60,000 per yearThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.Medical, Dental, and Vision benefitsLife Insurance and Long-term disability plansFlexible Spending Account401K matchingEmployee Stock Ownership Program in a $18.2 Billion Company, plus company matchingWellness ProgramsMetro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)Discounts on Parks, Museums, Movie Tickets, and AttractionsAnnual Flu ShotPaid Vacations DaysPaid Sick daysPaid holidaysGym (available in our Los Angeles, CA & Dallas, TX office)Rental Car Discounts, Dell Member Purchase ProgramUKG Wallet
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